Providing Equally Effective Communication - Under Title II
of the ADA, all state and local governments are required to take
steps to ensure that their communications with people with
disabilities are as effective as communications with others.1 This
requirement is referred to as "effective communication"2 and it is
required except where a state or local government can show that
providing effective communication would fundamentally alter the
nature of the service or program in question or would result in an
undue financial and administrative burden. |